Terms of Use

1. These Terms and who we are

These Terms of Use (the "Terms") form a binding legal agreement between you and Uğur Berk Ergün, a sole proprietor registered in Türkiye and operating under the trade name "TRYQ" ("we", "us", "our"). "TRYQ" is a trade name only and is not a separate legal entity; the contracting party is Uğur Berk Ergün.

The Terms apply to all of our applications, games, websites and online services, on every platform and in every version, including products distributed through the Apple App Store and Google Play (together, the "Services").

By downloading, installing, accessing or using any of the Services, you confirm that you have read, understood and accepted these Terms and our Privacy Policy. If you do not accept them, you have no right to use the Services and must stop using and delete them immediately.

A specific product may have additional or supplemental terms, presented in the product or in its store listing. Where supplemental terms conflict with these Terms, the supplemental terms prevail for that product only.

2. Eligibility and age

• You must be at least 13 years old, or older where your local law sets a higher minimum age for using online services (for example 16 in parts of the European Economic Area), and at least 18 for any feature that we state requires adulthood.
• If you are under the age of majority where you live, you may use the Services only with the consent and supervision of a parent or legal guardian, who accepts these Terms on your behalf and is fully responsible for your use of the Services, including all purchases and charges.
• You represent that you are not prohibited from using the Services under any applicable law, that you are not located in a country subject to an embargo or comparable restriction, and that you do not appear on any applicable sanctions or prohibited-party list.
• If you accept these Terms on behalf of a company or other organisation, you represent that you have authority to bind it, and "you" refers to that organisation.

We do not verify age, identity or capacity, and we are not responsible for any use of the Services by a person who does not meet these requirements. Parents and legal guardians are solely responsible for supervising minors' use of devices, app stores and payment methods.

3. Licence to use the Services

Subject to your continuous compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use the Services for your own personal, non-commercial purposes, on devices you own or control, in accordance with the rules of the platform from which you obtained the product.

The Services are licensed to you, not sold. We and our licensors retain all right, title and interest in and to the Services, and we reserve all rights not expressly granted here. No licence is granted by implication, estoppel or otherwise.

Except to the extent that applicable mandatory law expressly permits it despite contractual restriction, you must not, and must not allow anyone else to:

• copy, reproduce, distribute, rent, lease, lend, sell, resell, sublicense, publicly perform or make the Services available to third parties, including through a service bureau or time-sharing arrangement;
• modify, adapt, translate or create derivative works of the Services, or reverse engineer, decompile, disassemble or otherwise attempt to derive source code, algorithms, model weights or underlying ideas;
• circumvent, disable or interfere with any security feature, access control, digital rights management, licence check, purchase verification, rate limit or content-safety mechanism;
• use cheats, exploits, automation software, bots, macros, scripts, modified or unofficial clients, memory editors, hacked binaries, emulators or any third-party software that alters gameplay, results or outcomes, or knowingly exploit a bug, glitch or error for advantage;
• scrape, crawl, data-mine, harvest or systematically extract content or data from the Services, or use them to build, train, fine-tune, evaluate or improve any machine-learning model, dataset or competing product;
• access or attempt to access areas, accounts, servers, APIs or data that are not intentionally made available to you;
• interfere with, disrupt, overburden or impair the Services or their infrastructure, or transmit any virus, malware or harmful code;
• remove, obscure or alter any copyright, trade mark or other proprietary notice.

4. Your account and security

• Some Services require an account. You must provide accurate, current and complete information and keep it up to date.
• You are solely responsible for all activity that occurs under your account, and for keeping your credentials and devices confidential and secure. You must notify us without delay at hello@tryq.io if you suspect unauthorised access.
• Accounts are personal. You must not share, sell, trade, rent, transfer or allow another person to use your account, and you must not create an account on behalf of another person without authorisation or create accounts by automated means.
• We may refuse, reclaim, change or remove any username, display name or profile content that is misleading, offensive, infringing or impersonating, at our sole discretion.
• We are not liable for any loss or damage arising from unauthorised use of your account, from credentials you disclosed or failed to protect, or from your failure to comply with this section.

5. Purchases, subscriptions and renewals

Some Services offer paid features, one-time purchases, consumable items and auto-renewing subscriptions. Payment is processed by the platform or payment provider through which you made the purchase — not by us directly — and is also subject to that provider's own terms.

• Prices and taxes. Prices are shown before purchase, may differ by country, store, platform and currency, include or exclude taxes as the store indicates, and may change at any time for future purchases. Price changes do not entitle you to a refund of purchases already made.
• Auto-renewal. Subscriptions renew automatically for successive periods at the then-current price, charged to your store account, unless you cancel at least 24 hours before the end of the current period. Deleting an application does not cancel a subscription. Cancel in your Apple ID or Google Play subscription settings, or with the provider that billed you.
• Free trials and promotions. Unless you cancel at least 24 hours before a free trial or promotional period ends, it converts automatically into a paid subscription. Trials and promotions may be limited to one per user, device, household or payment account, and may be modified or withdrawn at any time.
• Refunds. Purchases made through the Apple App Store or Google Play are refunded only by those platforms, under their own policies and at their sole discretion. We have no technical ability to issue, reverse or guarantee a store refund. Except where mandatory law provides otherwise, all payments are final and non-refundable, and we are under no obligation to provide refunds, credits, exchanges or partial refunds — including for unused subscription periods, accidental or unauthorised purchases, dissatisfaction, loss of access, content or feature changes, or discontinuation of a Service.
• Right of withdrawal. Where you are a consumer and the purchase concerns digital content or services supplied immediately, you expressly request immediate performance and acknowledge that you therefore lose your statutory right of withdrawal once performance or download begins, to the extent permitted by applicable law (in Türkiye, Article 15(1)(ğ) of the Distance Contracts Regulation; in the EU, Article 16(m) of Directive 2011/83/EU).
• Chargebacks. If you initiate a chargeback or payment reversal without a lawful basis, we may suspend or terminate your access and forfeit related purchases and items without refund, and recover the amounts and costs involved.

6. Virtual items, in-game currency and progress

Some Services, in particular games, include virtual currency, items, levels, unlocks, cosmetics, boosts, energy, lives or similar entitlements ("Virtual Items"). When you obtain a Virtual Item — whether purchased, earned or granted — you receive only a limited, personal, non-transferable, revocable licence to use it inside that product.

Virtual Items are not your property and have no monetary value. They are not money, currency, a bank deposit, electronic money, stored value, a security or a financial instrument. They cannot be redeemed for cash or anything of real-world value, and they cannot be sold, gifted, traded, transferred or sublicensed outside the product.

• Real-money trading, account selling, and the use of unauthorised third-party marketplaces are prohibited and may result in immediate termination without refund. We are not responsible for any loss you suffer through such activity.
• We may at any time, at our sole discretion and with or without notice, create, modify, rebalance, reprice, devalue, limit, withdraw, expire or permanently remove any Virtual Item or the means of obtaining it, without liability or any obligation to compensate you.
• On termination of your account or these Terms, or on discontinuation of a product, all unused Virtual Items are forfeited without refund or compensation.
• Progress and local data. Progress, settings, currency and saved games are frequently stored only on your device. Loss caused by device failure, loss or replacement, uninstalling, reinstalling, operating-system resets, storage cleaning, cloud-save failure or store-account changes may be permanent. We do not guarantee the preservation, backup, synchronisation, migration or restoration of progress, Virtual Items or content, and we have no obligation to restore them.

7. Your content

"User Content" means anything you upload, submit, create, generate, store or share through the Services, including photos, images, text, prompts, documents, audio and display names.

You keep the rights you already hold in your User Content. To let us operate the Services, you grant us a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, copy, cache, transmit, reformat, adapt and technically modify, display and process your User Content, solely in order to provide, secure, maintain and improve the Services and to deliver the feature you requested — and, where you publish or share content, to make it available to the recipients you chose. This licence ends when you delete the content, except for copies retained in routine backups for a limited period or where retention is required by law or for the defence of legal claims.

You represent and warrant, for every item of User Content, that:

• you own it or have all rights, licences, consents and permissions necessary to submit it and to grant the licence above;
• you have the informed consent of every identifiable person appearing in it, and of a parent or guardian where that person is a minor;
• it does not infringe any intellectual property, privacy, publicity, moral or contractual right, and is not defamatory, unlawful, deceptive or harmful;
• it does not contain sensitive personal data of any person, including yourself, that you are not entitled to share.

You are solely and entirely responsible for your User Content and for all consequences of submitting, publishing or sharing it. We do not pre-screen content, assume no responsibility for it, and expressly disclaim all liability arising from User Content — whether yours or another user's — including any claim brought by a third party in connection with it.

We have no obligation to monitor, store, retain or back up User Content. We may, at our sole discretion and without prior notice or liability, review, refuse, moderate, restrict, remove, disable access to or delete any content, and suspend the account that submitted it.

8. Acceptable use

You must use the Services lawfully and respectfully. You must not use them to create, upload, generate, share or facilitate anything that:

• is unlawful, or promotes, facilitates or instructs unlawful activity;
• sexually exploits or endangers a minor in any way, or constitutes child sexual abuse material — we report such material to the competent authorities without notice;
• is sexual, pornographic or obscene where the product does not expressly permit it, or depicts sexual content involving an identifiable person without their consent;
• harasses, bullies, threatens, stalks, doxxes, defames or incites hatred or violence against any person or group, including on the basis of race, ethnicity, national origin, religion, disability, gender, age, sexual orientation or gender identity;
• impersonates another person or organisation, or misrepresents your identity, affiliation or authority;
• depicts an identifiable person without their consent, or uses AI features to create misleading, defamatory, sexual or deceptive depictions of a real person, including synthetic media presented as genuine;
• promotes terrorism, violent extremism, self-harm, eating disorders, dangerous activity or the sale of weapons, drugs or other regulated goods;
• constitutes spam, fraud, phishing, deceptive marketing, a pyramid or Ponzi scheme, malware or any attempt to obtain another person's credentials or data;
• infringes the intellectual property or other rights of any person;
• interferes with another user's enjoyment of the Services, or with the integrity, fairness or security of a game, ranking or leaderboard;
• circumvents a suspension, ban or restriction we have applied, including through a new account.

Breach of this section may result in immediate removal of content and suspension or permanent termination of your account and access, without notice, compensation or refund, and in disclosure to law-enforcement or other competent authorities. We may take these steps on reasonable suspicion alone, and we decide at our sole discretion whether conduct breaches these Terms.

9. AI-powered features

Some Services generate text, images or other material using artificial-intelligence and machine-learning models, including models operated by third parties ("Outputs").

• Outputs are produced automatically, without human review. They may be inaccurate, incomplete, outdated, misleading, biased, offensive or unsuitable, may misrepresent real people, places, products or facts, and may not be unique — comparable prompts may produce similar Outputs for other users.
• Outputs are not professional advice. They do not constitute and must not be relied upon as medical, dental, cosmetic, nutritional, psychological, legal, tax, financial, insurance, engineering, construction, safety or any other professional advice. You must not rely on an Output for any decision affecting health, safety, legal rights, finances or property, and you should consult a qualified professional instead.
• You are solely responsible for reviewing and evaluating Outputs before relying on, publishing, printing, distributing or otherwise acting on them, and for complying with applicable law when you do — including any obligation to disclose that content is AI-generated.
• You must not use AI features to generate unlawful, infringing, deceptive or harmful material, to depict identifiable people without their consent, or to process content you have no right to submit.
• Rights in Outputs. To the extent we hold any rights in an Output you generate, we permit you to use it for your own personal purposes under these Terms. Commercial use is permitted only where the product expressly states it. Outputs may additionally be subject to the terms of the third-party model provider, and we make no representation that an Output is original, protectable, or free of third-party rights.

We give no warranty of any kind in respect of Outputs and, to the maximum extent permitted by applicable law, we accept no liability for Outputs or for any loss, damage, injury, cost or claim arising from your use of, publication of, or reliance on them.

10. Our intellectual property and your feedback

The Services and everything in them other than User Content — including software, source and object code, designs, user interfaces, layouts, graphics, artwork, illustrations, animations, audio, music, text, characters, databases, documentation, the name "TRYQ", our product names, logos and other marks — are owned by us or our licensors and protected by copyright, trade mark, database and other laws. Nothing in these Terms transfers any ownership to you.

Feedback. If you send us a suggestion, idea, feature request, review, report or other feedback, you agree that it is non-confidential and non-proprietary, and you grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable and transferable right to use, reproduce, modify and commercially exploit it for any purpose, without compensation, credit or any obligation to you. We may also independently develop features similar or identical to anything you suggest, and we have no obligation to keep feedback confidential, to respond to it or to implement it. Please do not send us anything you consider confidential or wish to keep.

Third-party software, fonts, assets and services included in the Services remain subject to their own licences.

11. Third-party services, platforms and advertising

The Services may interoperate with, link to, embed or include components from third parties — including Apple, Google, AI model providers, hosting and analytics providers, payment processors, advertising networks and social platforms.

• We do not control third-party services, websites, content, advertisements, products or practices, do not endorse them, and are not responsible or liable for them in any way, including for their availability, accuracy, legality, security, pricing, privacy practices or any damage they cause.
• Your use of a third-party service is governed by that party's own terms and privacy policy, and any dealing or dispute is solely between you and that party.
• Some Services display advertising. We do not control, verify or endorse advertised offers and are not a party to any transaction between you and an advertiser.

12. Availability, changes and discontinuation

We provide the Services on a reasonable-efforts basis only. We do not warrant or guarantee that the Services will be available, uninterrupted, timely, secure or error-free, that any defect will be corrected, or that they will be compatible with your device, operating system or network. Access may be suspended for maintenance, updates, technical problems or reasons beyond our control, with or without notice.

We may, at any time, at our sole discretion and with or without notice:

• add, change, update, suspend, limit, withdraw or remove any feature, content, Virtual Item or functionality;
• impose or change limits on use, storage, generation or other resources;
• introduce, change or end paid plans and pricing for future periods;
• require you to install an update, and cease supporting older application or operating-system versions; and
• permanently discontinue, shut down or withdraw any Service, game, server or feature in whole or in part.

If a Service is discontinued, your access, account, content, progress and Virtual Items may be lost permanently. To the maximum extent permitted by applicable law, we have no obligation to provide notice, refunds, compensation, alternative access, offline functionality or data export, and we accept no liability for any loss arising from a change to or discontinuation of a Service.

13. Suspension and termination

• You may end these Terms at any time by ceasing all use of the Services, deleting the applications and, where applicable, deleting your account.
• We may suspend, restrict or terminate your access, your account or these Terms, and remove your content, at any time, with or without notice and with or without cause, including where we reasonably suspect a breach of these Terms, fraud, abuse, a chargeback, a risk to other users or to us, a legal or regulatory requirement, or where we discontinue the Service.
• On termination, your licence ends immediately and you must stop using the Services and delete all copies. Your account, content, progress, unused subscription time and Virtual Items may be deleted or forfeited without refund or compensation, except where mandatory law requires otherwise.
• Termination does not limit any other right or remedy available to us, and does not relieve you of obligations accrued before termination.

Any provision that by its nature should survive termination does survive, including the licences you granted in sections 7 and 10 and all of sections 14 to 20.

14. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Services, all content, features, Virtual Items and AI Outputs are provided "as is", "as available" and "with all faults", without warranty, representation, condition or term of any kind, whether express, implied, statutory or arising from course of dealing or trade usage — including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, completeness, title, quiet enjoyment, uninterrupted use or non-infringement.

Without limiting the above, we do not warrant that: the Services will meet your requirements or expectations; access will be uninterrupted, timely or secure; results, Outputs, statistics or content will be accurate, complete, reliable or appropriate; defects will be corrected; the Services or their servers are free of viruses or harmful components; or any content, progress, Virtual Item or communication will be preserved, delivered, backed up or recoverable.

You use the Services entirely at your own risk. You are responsible for your device, your network, your settings, your account security and for maintaining your own backups of anything important to you. No information or advice, whether oral or written, obtained from us or through the Services creates any warranty not expressly stated here.

Some jurisdictions do not permit the exclusion of certain warranties or implied terms. In those jurisdictions, the exclusions above apply only to the extent permitted, and any warranty that cannot be excluded is limited to the minimum duration and scope that applicable law allows.

15. Limitation of liability

To the maximum extent permitted by applicable law:

• we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, nor for any loss of profit, revenue, business, contracts, anticipated savings, goodwill, reputation, opportunity, data, content, progress or Virtual Items, nor for damage to any device or software, nor for the cost of substitute products or services, nor for personal injury, distress or non-material damage, however caused;
• we will not be liable for any loss or damage arising out of or relating to: User Content, whether yours or another user's; the conduct, acts or omissions of any other user or third party; AI Outputs or any reliance on them; unauthorised access to or alteration, corruption or loss of your data or account; loss of progress, Virtual Items or locally stored data; the acts, omissions, policies, pricing, decisions or discontinuation of any platform, store, payment provider or other third party; any change to, suspension of or discontinuation of a Service; your breach of these Terms or of applicable law; or any matter beyond our reasonable control;
• this applies regardless of the legal basis of the claim — whether contract, tort, negligence, strict liability, statute or otherwise — and even if the loss was foreseeable or we were advised of its possibility.

Our total aggregate liability for all claims arising out of or in connection with the Services and these Terms, taken together, shall not exceed the greater of (a) the total amount you actually paid us for the Service in question in the twelve (12) months immediately before the event giving rise to the claim, or (b) fifty United States dollars (USD 50) or its equivalent in Turkish lira. Multiple claims do not increase this limit.

You acknowledge that the Services are offered at the prices stated — in many cases free of charge — in reliance on the disclaimers and limitations in sections 14 and 15, that these form an essential basis of the agreement between us, and that without them the Services would not be provided.

Mandatory law. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct where applicable law does not permit its exclusion, or for mandatory consumer and data-protection rights. Where a limitation is held unenforceable, our liability is limited to the minimum extent that applicable law allows.

16. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend and hold harmless Uğur Berk Ergün, together with his successors, assigns, contractors and service providers, from and against any and all third-party claims, demands, actions, investigations, proceedings, losses, damages, liabilities, fines, penalties, settlements, costs and expenses (including reasonable legal and professional fees) arising out of or relating to:

• your use or misuse of the Services;
• your User Content, including any claim that it infringes or violates the rights of a third party;
• your use of, publication of or reliance on AI Outputs;
• your breach of these Terms, of any product-specific terms, or of any applicable law or regulation; and
• any dispute between you and another user, an advertiser, a platform or any other third party.

We may, at your expense, assume the exclusive defence and control of any matter subject to indemnification, in which case you will cooperate fully with us. You must not settle any such matter in a way that imposes any obligation, admission or liability on us without our prior written consent.

17. Force majeure

We are not liable for any delay in or failure of performance caused by circumstances beyond our reasonable control, including earthquake, fire, flood or other natural disaster, epidemic or pandemic, war, mobilisation, terrorism, sabotage, civil unrest, strike or labour action, governmental or regulatory action, sanctions, changes in law, failure or interruption of internet, hosting, cloud, platform, telecommunications or payment infrastructure, power outage, cyber attack, denial-of-service attack, or the failure, suspension or discontinuation of any third-party provider.

18. Additional terms for Apple App Store applications

The following applies to any of our applications you obtained through the Apple App Store, and prevails over any conflicting provision in these Terms to the extent of the conflict:

• These Terms are concluded between you and us only, and not with Apple Inc. ("Apple"). We, not Apple, are solely responsible for the application and its content.
• Your licence is limited to a non-transferable licence to use the application on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that it may be accessed by other accounts associated with you via Family Sharing or volume purchasing.
• Maintenance and support. We are solely responsible for providing any maintenance and support services for the application. Apple has no obligation whatsoever to furnish any maintenance or support services.
• Warranty. In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price of the application to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are our sole responsibility.
• Product claims. We, not Apple, are responsible for addressing any claims by you or any third party relating to the application or your possession and use of it, including product liability claims, any claim that the application fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer-protection, privacy or similar legislation.
• Intellectual property claims. In the event of any third-party claim that the application or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
• Legal compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• You must comply with any applicable third-party terms of agreement when using the application, including your wireless data service agreement.
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right (and are deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
• Questions, complaints and support requests regarding the application should be directed to hello@tryq.io.

19. Additional terms for Google Play applications

Applications obtained through Google Play are additionally subject to the Google Play Terms of Service and Google's applicable policies. Google is not a party to these Terms and is not responsible for the application, its content or your use of it. Purchases made through Google Play are billed by Google, and refund requests are handled by Google under its own refund policy and at its discretion.

20. Governing law and disputes

These Terms, their subject matter and their formation, and any dispute or claim arising out of or in connection with them or with the Services, are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law rules. The courts and enforcement offices of Istanbul, Türkiye have exclusive jurisdiction.

• Consumers. If you use the Services as a consumer, the above does not deprive you of the protection of mandatory consumer-law provisions of the country in which you habitually reside, or of your right to bring proceedings there where mandatory law grants it. Consumers in Türkiye may also apply to the competent Consumer Arbitration Committee (Tüketici Hakem Heyeti) or Consumer Court within the applicable monetary thresholds.
• Individual claims. To the maximum extent permitted by applicable law, you agree that claims will be brought in an individual capacity only, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding.
• Time limit. To the maximum extent permitted by applicable law, any claim arising out of or relating to the Services or these Terms must be brought within one (1) year after the claim arises, failing which it is permanently barred.
• Informal resolution. Before commencing proceedings, please contact us at hello@tryq.io so that we can try to resolve the matter directly.

21. Changes to these Terms

We may amend these Terms at any time, for example to reflect changes in our Services, in our business or in the law. We will revise the "Last updated" date above and, where a change is material, give reasonable notice in the affected product, by email or on our website.

Your continued use of the Services after a change takes effect constitutes your acceptance of the amended Terms. If you do not accept them, you must stop using the Services and delete them. Changes do not apply retroactively to a dispute that arose before the change.

22. General provisions

• Entire agreement. These Terms, together with our Privacy Policy and any product-specific supplemental terms, constitute the entire agreement between you and us regarding the Services and supersede all prior understandings, representations and statements, except for any fraudulent misrepresentation.
• Severability. If any provision is held invalid, unlawful or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable or, if that is not possible, severed. The remaining provisions remain in full force and effect.
• No waiver. Our failure or delay in exercising or enforcing any right is not a waiver of that right or of any other right.
• Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may freely assign or transfer them, in whole or in part, including in connection with a merger, acquisition, reorganisation or sale of assets.
• No partnership. Nothing in these Terms creates any agency, partnership, joint venture, employment or franchise relationship between you and us.
• Notices. We may give notice through the Services, by email to the address linked to your account, or by posting on our website. You must send notices to hello@tryq.io.
• Export and sanctions. You must comply with all applicable export-control and sanctions laws and must not use or export the Services in breach of them.
• Headings. Headings are for convenience only and do not affect interpretation.

Contact: Uğur Berk Ergün, Türkiye — hello@tryq.io